How can electronic signatures help internet providers sell more and faster?

In the internet provider sector, each day of delay in signing a contract means one more day without activation of the service - that is, revenue that takes time to arrive at the cash register and more chances of the customer giving up and choosing the competition. Even so, many providers remain tied to bureaucratic and lengthy processes, with excessive paperwork and informal methods that hinder the activities of the sales team and hinder the conversion of new customers.

The electronic signature is the key to transforming this scenario, bringing more agility, security, and efficiency to the closing of contracts. In this article, you will discover how this technology can help internet providers sell more, faster and with total security and convenience.

Challenges in signing contracts in the provider sector

Many internet providers still use manual methods to formalize contracts, such as printed documents or sending documents by e-mail or WhatsApp informally, without guarantees of legal validation and with confusing manual processes. This creates several problems for the sales flow, such as:

• Delay in activating the service: administrative staff or technicians must collect physical signatures from clients and/or rely on complicated manual processes to formalize contracts, delaying the activation of the service contracted by the customer.
• Lack of contract control: the team needs to validate information, follow up on pending contracts, and deal with paperwork, when it could be focused on selling more and improving customer service. This can also result in lost printed contracts, documents signed without proper verification of the owner's identity, and equipment loaned without proper registration that could be misplaced.
• Fragmented sales process across multiple platforms: the process requires the team to access multiple platforms to generate, send and sign contracts, making the flow inefficient, taking longer to formalize contracts and occupying the team's time.
• Legal risk: contracts signed without adequate authentication can be challenged or defrauded, since they do not have an appropriate audit trail.

How does electronic signature accelerate sales and activations?

The challenges faced by providers when signing contracts can be overcome with electronic signatures, a solution that eliminates red tape, reduces legal risks and replaces manual processes with a fully digital and efficient flow.

In addition to accelerating sales, electronic signatures allow providers to scale their business without having to increase staff, making closing contracts faster, safer, and more automated. With less paperwork and more agility, your company can grow exponentially, ensuring a fluid experience for clients and sales staff.

With electronic signatures, your provider has several benefits to transform sales:

Contract signing in minutes, from anywhere

Use the electronic signature to save your team's time, as this feature allows your client to sign the contract wherever they are.

Contracts are instantly sent via email, WhatsApp or SMS and the customer signs in real time. At the same time, you can schedule the activation of the service and ensure that the sale has been completed and the contract has been formalized with security and legal validity.

Collecting subscriptions via WhatsApp

Send contracts directly through the messaging app and ensure that the subscription is made on time, without red tape. Also, don't give up security: unlike manual processes, electronic signatures allow everything to be done with legal validity, without relying on informal messages and photos sent in separate conversations.

Legal validity and validation of the identity of the person signing

Unlike screenshots or photos of documents registered manually or sent by WhatsApp without authentication, the electronic signature has guaranteed legal validity, protecting your company against challenges and disputes.

With authentication options such as Facial Biometry, Selfie with document and Pix, the electronic signature ensures that only the true holder signs the contract, reducing the risk of fraud.

Fewer cancellations, more sales

If the contract requires travel, printing, or depends on a delayed return via e-mail, the chances of withdrawal increase - and the customer may end up choosing the competition.

By eliminating time-consuming processes and facilitating the customer journey, the conversion rate increases and your provider is able to close more deals in less time. The result? Fewer dropouts, more closed contracts, and a predictable and scalable revenue stream.

Integration of contracts with management system or CRM

Integrate your management system or CRM with the electronic signature so that the contract is generated, sent, and signed without affecting the workflow. The team will not need to switch between platforms to manage documents and send them for signature, bringing agility and transparency to the processes.

This will help your team to minimize errors and rework, leaving them free to focus on closing more contracts.

Creation and submission of automated contracts

With electronic signature, your provider can transform the process of creating and sending contracts into an agile and automated flow. From pre-configured templates, it is possible to generate personalized documents and collect signatures without manual effort, reducing operational work and eliminating rework.

A digital form is enough for the customer to enter their details, and the contract is created automatically, ready for signature. Paperless, without red tape and without repetitive manual processes.

Provider, accelerate your business and sell more with Clicksign

If you want to sell more and faster, Clicksign's electronic signature is the ideal solution for your provider. Count on signatures via WhatsApp, SMS or email and up to 15 authentications to verify the identity of the subscriber. All with security, legal validity and in accordance with the General Data Protection Law (LGPD) and Anatel regulations.

With Clicksign, you can even more easily integrate your management systems or CRM with the electronic signature via API, so that the contract can be generated, sent and signed without changing platforms and leaving the workflow.

In addition, to make it even easier to send and understand contracts, Click.AI, Clicksign's artificial intelligence, streamlines and simplifies the subscription process, bringing more efficiency to your provider.

Explore the full potential that Clicksign can generate for your provider. Learn more or request the contact of a specialist.